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Problem With Adobe Dreamweaver CS3 Solved!

by DigitalDoyle

Just a quick post to let you know about a fix to a problem that has been dogging me for the past couple of weeks with the normally rock solid Dreamweaver CS3. I’m on the PC side, so Mac folks, this may not apply to you.

I’m doing some WordPress development right now using the excellent Thesis framework and my workflow is streamlined by using a combination of Dreamweaver, Fireworks, and Photoshop in conjunction with the WordPress Dashboard and the cool Dashboard panels that Thesis makes available.

Lately, however, Dreamweaver has taken to inexplicably locking up; freezing the interface and showing ‘Not Responding’ when I continue to try to interact with it. This has just been happening recently, like within the past 3 weeks or so. Before then, Dreamweaver never gave me any problems.

I did some poking around and evidently there’s a situation when you’re editing PHP or ASP files in Code view where Dreamweaver will lock up. But this only happens just after the time change to DST ends. Evidently it’s also when  it starts. The Adobe KB Technote is kb402776.

The solution is to shut down Dreamweaver, if it’s running, find the file: WinFileCache-AD76BB20.dat, (which is corrupted somehow during the time change, of all things), and delete it. The file will usually be found in: C:\Documents and Settings\[username]\Application\Data\Adobe\Dreamweaver 9\Configuration for Win XP, or C:\Users\[username]\AppData\Roaming\Adobe\Dreamweaver 9\Configuration for Vista.

Restart Dreamweaver and it will automatically recreate a fresh version of that file for you. I did that and Dreamweaver went back to being rock solid again.

Another vexing problem tracked down and subjugated! Now back to work!


So what can we do for you?

Lady Tha ProducHer April 10, 2009 at 6:38 pm

Thanks for the info on this! I haven’t come across this yet… but am now prepared to handle it:)

DigitalDoyle April 12, 2009 at 3:14 pm

You’re more than welcome, and thanks for your comment!

I’m hoping that DW CS4 fixes things, and I should be upgrading shortly. I’m still chasing down an occasional crash with the odd error dialog telling me that Win32 Services has crashed. I think it’s a local firewall issue with my LAN and wireless router. If I get it sorted out, I’ll be sure to post the fix.

Thanks for stopping by!

Mark Walsen April 30, 2009 at 9:48 am

I found your tip with a Google search on “Dreamweaver cs3 not responding”. Your referral to the DW KB article saved me from huge frustrations. Thanks!

If you happen to be a musician, please met me know and I’ll provide you a free fully registered copy of my Notation Composer as a thanks!

— Mark

DigitalDoyle May 4, 2009 at 3:24 pm

Thanks for the kind words, Mark! Glad this was useful to you.

Sorry for the delay in replying. WordPress just now alerted me to your comment.

I play at being a musician and use Cubase 4 for sequencing, at the moment. I mostly use it for video and multimedia soundtracks, though. Your offer for Notation Composer would be very gratefully appreciated. I’d like to check it out.


Danielle Saje June 24, 2009 at 9:14 am

That did not work for me. It still freezes up when I try to edit the files. Any other suggestions?

DigitalDoyle July 12, 2009 at 10:21 am

Sorry for the delay, Danielle. I’ve been buried under work and have neglected the site.

I upgraded to Dreamweaver CS4 and haven’t had any more of the crashing issues.

In an earlier article I had some problems with CS4 apps crashing and it turned out that I needed to update my audio and video drivers. So you might try that.


Lisa September 10, 2009 at 4:40 am

I am using the new dreamweaver cs4 version and had a similar problem. i follwed your steps and found a file called WinFileCache-3012BA81 and deleted that and now its actaully working. U think it was that?

DigitalDoyle September 24, 2009 at 4:43 pm

Sorry for the delay on getting back to you. Have been covered up with work lately.

That file could very well have been the problem. Most likely got corrupted and deleting it forced creation of a new one. Glad you got it fixed! I’ll have to keep that in mind if DW starts acting up.

I’ve been using DW CS4 for several months now and have been very happy with it. Very few crashes.

Thanks for the reply!

André October 29, 2009 at 4:31 pm

I had this problem to (29/10/09) at work and at home.
At work I reinstalled DW, and lost an hour of work.
At home I found your solution and lost a few minutes!
You solved my problem!

DigitalDoyle November 6, 2009 at 4:27 pm

So glad to hear it André! Thank you for the comment! ;o)

Lourenco January 27, 2010 at 8:28 pm


Thanks for your post. You have no idea how helpful it was for me.

Adobe should reference you instead!

Thanks again

DigitalDoyle January 31, 2010 at 4:57 pm

Thanks for the kind comment! Much appreciated!

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